Operational Controls Analyst

15 Mar 2019

Operational Controls Analyst

My client, a reputable Global Brokerage firm is looking to add an Operational Controls Analyst into their team. This is an initial 1 year contract, subject to extension or conversion.


Governance Frameworks & Controls:

  • Participate in the formalisation of the Operations risk management framework and process globally through supporting the roll out the firm's Enhanced Risk Control Framework
  • Enhance risk management reporting structures across the Operations Teams, including oversight of regional governance teams in Asia Pacific
  • Implement KPIs / KRIs reporting for core Operations processes and provide regular group risk reports covering these KPIs/KRIs
  • Ensure Operations Technology policies comply with Group standards and ensure policy amendments/changes are carried out in accordance the relevant governance bodies
  • Provide central view of control requirements and control attestations for the function and appropriate policy owners
  • Implement and manage a controls management and assurance program to demonstrate oversight and management of key controls
  • Partner to develop new & enhance existing tools to demonstrate controls oversight within the 1st Line of Defence

Audit, Regulatory & External Response Management:

  • Act as a point of contact between Operations and both external & internal auditors
  • Monitor progress of mandated remedial actions in APAC from risk, events, control vulnerabilities and audit actions
  • Review audit findings and provide challenge to appropriateness of ratings and action owner assignment for the region
  • Oversee the Operations teams proactive participation to remediate audit findings.
  • Advise on the best possible way to remediate audit findings after validating the approach from the auditors. Provide management reporting on the open audit findings
  • Facilitate post incident impact assessments with appropriate technology management, including financial loss calculations, regulatory feedback and group communications
  • Facilitate with Operations teams to complete client and regulatory questionnaires; review and validate responses prepared for client questionnaires; participate in follow-up meetings to resolve queries related to the response

Risk Management:

  • Act as primary point of contact between the Operational function and the Risk function on a day to day basis, championing Risk Management in the function and co-ordinating with the Risk function as required
  • Co-ordinate and manage risk assessment processes including any required reporting in to the central risk system
  • Liaise with all key stakeholders in carrying out all required risk management processes


  • Effective communicator and influencer
  • Personable with the ability to develop strong working relationships at all levels
  • Flexible approach to work - ability to adapt to a range of tasks
  • Proactive and highly engaged
  • Excellent attention to detail
  • High level of integrity and display values in alignment with the organisation's principles
  • Confident and professional writing skills, including ability to draft correspondence on behalf of senior leaders, and knowledge of etiquette for formal correspondence


  • Detailed Understanding of Operational governance processes
  • Understanding of the business, its structure, current developments and projects
  • Understanding and track record of delivery in a financial institution


  • Multi year experience in a Risk control, Risk management environment
  • Thorough understanding of Operational Risk control mechanisms
  • Track record of implementing 1st Line of defence controls in fast paced financial operations teams

Due to nature of the role, only Singaporeans or Singapore PRs will be considered.

If you are interested in this position, please apply today or email Constance Cho ccho@morganmckinley.com.sg

Morgan McKinley Pte Ltd

Constance Cho

EA License - 11C5502

Reg No - R1876688

Constance Cho - R1876688's picture
Associate Consultant | Banking Operations & Financial Services Corporate Governance
Singapore +65 6818 3178 | ccho@morganmckinley.com.sg