MVNO Operations Assistant Manager

Competitive
Permanent
Singapore
08 Jul 2020
BBBH762503

My client, who is one of the largest telco in Asia, is hiring a Mobile Virtual Network Operator (MVNO) Operations Assistant Manager to be based in Singapore.

MVNO Operations Assistant Manager

My client, who is one of the largest telco in Asia, is hiring a Mobile Virtual Network Operator (MVNO) Operations Assistant Manager to be based in Singapore.

As the MVNO Operations Assistant Manager, your role is to ensure that there is no lapse in daily operations for customers' order processes and ensure that there is adequate inventory in customers' premises.

RESPONSIBILITIES:

  • Develop and implement the overall operations strategic direction to ensure fast order processing, accurate inventory control, cost-efficient shipping and effective processing of returns, ensuring customers are at the centre of all interactions
  • Develop, train, and mentor the local and remote operations teams, evangelizing the importance of back-end operations to the overall performance of the business
  • Establish himself/ herself as the subject matter expert, and work closely with other leaders across procurement, inventory, and forward-logistics to ensure proper inventory levels are maintained based on forecasted orders and inventory turnover ratios.
  • Manages roadshow logistics, hire the part time flyers distribution team.

REQUIREMENTS

  • Degree at any level
  • Experience in telecommunications business (MVNO, Sim Card distribution and Mobile Solutions) is a must
  • Partnership or account management experience is preferred
  • Able to communicate (both verbal and written) in Mandarin to manage some internal resources within the company and technical collaterals.
  • Role is open to Singaporeans and PRs only

Ee Fang Lee - R1980370's picture
Delivery Consultant | M3S
Singapore +65 6818 3189 | eflee@morganmckinley.com