Business Analyst

S$5-9k pm
13 Mar 2019

Client Offboarding/ Client Data Services

My client, a leading international bank is looking to hire a business analyst. If you have the below knowledge and experience this will be the perfect move with an attractive salary package.

Background and Role Description

The key objectives of the role within the Client Off-boarding stream are to:

  • Drive completion of client offboards in a controlled and timely manner across Corporate and Investment Banking for all regional branches
  • Ensure engagement to support delivery by working across a large stakeholder landscape
  • Strive to continuous develop offboarding processes by idea sharing, formulating plans and delivering on these concepts
  • This role is to act as a MI/Business Analyst for the Client Offboarding workstream, based in Singapore
  • The role will liaise regularly with multiple teams across many branches (Branch KYC teams, Business, Operations, Compliance) and will be required to influence across a wider global organisation.


This role is a combination of both BAU activities and programme management. Core responsibilities include:

  • Identifying and recording updates to the client offboarding progress tracker by obtaining input from all branch Client Onboarding teams
  • Obtaining and delivering summary MI to the regional stakeholders for presentation
  • Ensuring delivery timelines are managed and delivered against, evidencing achievement with appropriate artefacts for Audit and Regulators
  • Maintaining the regional matrix of offboarding roles and responsibilities for trade checks and closures
  • Managing reconciliations between manually recorded offboards and official reports to assess completeness
  • Overseeing development and execution of improvement change plans towards the target operating model
  • Identifying areas for improvement with regards to using key golden reference source data and reducing risk related to clients on offboarding lists
  • Using dashboard reports to record risks, issues, next steps, target dates, ownership and priorities
  • Maintaining project plans detailing deliverable including process enhancements, control framework and MI
  • Guiding stakeholders to identify next steps


  • Handles, analyses, reconciles, identifies errors and determines next steps from large sets of data in Excel using pivot tables and vlookups referencing golden sources
  • Takes structured, organised and methodical approaches to tasks
  • Develops and builds relationships with key stakeholders to ensure alignment of objectives
  • Is diligent, careful and thorough in the collection and collation of data
  • Analyses root causes and problem solves
  • Facilitates working groups and keeps track of commitments
  • Good understanding of the Bank's front‐to‐back architecture used across Corporate and Investment banking to book trades
  • Experience of the APAC region, including regulatory nuances and platforms
  • Can demonstrate exposure to operational processing, exception management and workflow handling

If you're interested in this role, please send your updated CV (word format) to for a confidential discussion.

Referrals are greatly appreciated.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1770166

Registration Name: Suhani Malhotra

Suhani Malhotra - R1770166's picture
Consultant | Corporate Governance Contracting
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