Capability Development Manager (FMCG)

Job Description

Key Responsibilities

• Be a strategic Capability Development partner to business units - to help uncover/assess training needs, provide strategic advice to address training needs and enhance learning effectiveness through developing, implementing and delivering learning programmes suited to business needs.
• Drive annual strategic Capability Development Needs Analysis process for all the sales functions. This will include conducting validation meetings with stakeholders, developing and implementing the annual training calendars that are in alignment to business needs of all sales units.
• Engage and manage members of the Capability Development team – you are expected to coach, engage, motivate and optimize the talents and skills of an experienced team to accomplish all key Capability Development activities
• Drive key Capability Development initiatives such as Sales Development Centre, Sales Orientation Program, Sales Star Awards, and other initiatives as required from time to time to support the business needs
• Evaluate, engage and ensure a consistent, high level of quality of program delivery by external training providers. You are to lead the process of source, assess, identify, manage and build strong relationships with external training providers. You will also ensure an objective and transparent vendor selection process – in accordance to company guidelines and the capability development needs of the business.
• Provide coaching support to business units by conducting regular coaching sessions with the sales team leaders, and managers who in turn provide coaching to the sales team on a regular basis. Maintain a tracking system whereby training and coaching records are updated and organized

The Candidate

• Minimum Bachelor's Degree in a relevant discipline, with at least 10years of relevant Sales Training and Development experience, preferably in a FMCG environment.
• Certified Coach, ACTA or equivalent training accreditation is strongly preferred
• Instructional Design Skills
• Training Needs Analysis
• Training Evaluation
• Training Delivery Skills
• Team and Stakeholder Management Skills
• Sound working knowledge in sales training and development
• Communication, presentation and interpersonal skills
• Ability to act as internal consultant and advisor to stakeholders and peers
• Ability to be firm and assertive where appropriate and remain tactful and professional in execution
• Projects an energetic, enthusiastic and charismatic personality to motivate and persuade team, stakeholders and peers
• Bi-lingual or multi-lingual an advantage.
• Willing to travel frequently to Malaysia.